Refund Policy

We stand behind the quality of our candles and handle all return or refund requests on a case-by case basis. If your candle arrives damaged or defective in a way that affects its appearance or burn performance, please contact us within 1-3 days of delivery. 

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To initiate a request, please email us with a detailed description of the issue along with clear photos of the candle and its packaging. This allows us to properly assess the situation and determine the best resolution, which may/may not include a replacement or refund. 

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Due to the subjective nature of fragrance, we do not accept returns or exchanges based on scent preference alone! However, if there is a legitimate issue with your order, we are committed to working with you to make it right.